After Sales Service Engineer

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von: Synova SA | localité: DuillierN: SynovaSA

In this position you will be responsible for :


    • Installation and commissioning of new machines (3-5 axes)
    • Fast acting on customer service requests (repair visits) and maintenance visits
    • Escalation of recurring problems
    • Ensure Customer Satisfaction
    • Customer’s remote support (phone, email, remote connection)
    • Customer training within and outside the company


For this position, we are looking for candidates with the following profile:


    • Electronic/automation Technician or Engineer with a good knowledge of machine tool industry
    • Experience in Field Service an asset
    • Knowledge in laser technology or optics is considered as an advantage
    • Excellent problem solving skills
    • Versatile, autonomous and rigorous
    • Ability to work under pressure
    • Willing to travel to Customer site up to 50% (mainly in Europe and occasionally south-Africa, China and US)
    • Fluent in French and English is required. 
    • Valid driver’s license and good driving record is required
    • CH/ Valid Swiss permit


What we offer to our team:


  • A highly motivating working environment with a dynamic team and a state-of-the-art product
  • 5 weeks holidays
  • Private fitness club and relaxing area
  • Flexible working hours
  • Free parking space
  • Flexible pension fund



Do you want to join our innovative and progressive company? If you feel that you have the qualities to make an effective contribution, please send your application (resume, certificates and cover letter) via jobup


Please, note that we will contact only the selected candidates. Many thanks for your understanding.