Digital Account Manager

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von: Nestlé Operational Services Worldwide SA | localité: 1814 La Tour-de-PeilzN: NestlOperationalServicesWorldwideSA

Position Snapshot

Location : La Tour-de-Peilz, Switzerland
Company: Nespresso Switzerland
Act. Rate: Full-Time 100%

What we offer at Nespresso

Flexible work policies in terms of core hours and working from home. Please talk to us during the recruitment process about what flexibility could look like for you!
Genuine opportunities for career and personal development
Modern "smart office" locations providing agile & collaborative workspaces
Dynamic international working environment
Attractive additional benefits
The pride to work for a B Corp certified company and one of the world's most trusted brands

Position Summary

At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. We place people at the heart of our success – all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow together. Quality and sustainability are core to who we are and critical to our vision of driving positive change. We're committed to delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other.

To achieve this, we live by four behaviours. We Inspire, we Care, we Act, and we iNnovate. Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principle belief that individually and collectively we can. What about you? Want to be part of this exciting journey? Join the Nespresso team! And reimagine what coffee can be. Reimagine what you can become. Together we grow as individuals and teams. And as an organization. Apply online at

Make Nespresso the best-in-class brand with our Online strategic partners (E-Retail & Marketplace) by ensuring commercial development and brand visibility.

As a Digital Account Manager for Nespresso CH, your main goal will be to increase New Member Acquisition, by optimizing conversion, sell-out, brand visibility, alternative channel, and investments. You will ensure that the visibility of Nespresso is consistent with its position on the market and that the Nespresso image is respected, also by optimizing Customer journeys.

A Day in the Life of a Digital Account Manager

  • Establish the Sales Online Strategy for the machine category by E-retailers and lead its execution, based on deep understanding of shopper and customers data and insights
  • Implement an acquisition strategy for partners and driving the E-Business strategy
  • Build strong relationships with existing and new accounts and nurture positive and efficient long-term relationships
  • Execute promotional activities in collaboration with the campaigns manager
  • Initiate and implement Category Management initiatives in collaboration with Nespresso Trade Marketing and Key Accounts
  • Understand consumer, trade and marketing insights mastering available analytical tools in the market (e.g., GfK)

What will make you successful

  • First experience in sales environment (Digital environment, ideally in distribution of high end or mass market products
  • Proven track record in Account Management or Business Development
  • Category Manager in retail industry
  • Exposure to customer
  • Premium Brand Management as asset
  • Demonstrate expertise in household appliance category or in the coffee branch as asset
  • German native (Swiss German ideally), French and English

At Nespresso, we've built a culture of care and inclusion, making sure everyone can be their bold selves, while growing with the company. We innovate, dare to try, learn and scale up in a fast paced, digital and connected environment. With a diverse workforce made up of over 90 nationalities across 58 countries, you can be a part of an innovative culture, where supportive people help each other. One where anyone is encouraged to challenge the status quo and have an impact on the future for one of the biggest sustainable companies. Whatever your role, you'll find you can drive real change and spread your enthusiasm. Join the place where you can thrive, you feel, you belong, you are inspired to be and do your best.

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