Shop Team Leader

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von: Nestlé Operational Services Worldwide SA | localité: 1023 CrissierN: NestlOperationalServicesWorldwideSA

Position Snapshot

Location: Crissier, Switzerland
Company: Nestlé Switzerland
Act. Rate: 90%-100%
Type of contract: Permanent contract

What we offer at Nestlé

  • Genuine opportunities for career and personal development through mentoring, developing, upskilling, and reskilling
  • Dynamic, diverse, and inclusive international working environment

Position Summary

At Nestlé Suisse S.A. we believe that the future of work is all about Human Relations, and that's why we place our employees at the heart of everything we do.
We offer an environment where we embrace winning the hearts and minds of people, demonstrate resilience, and equip our employees to drive their personal health and well-being.
But that's not all – we also offer the opportunity to dare, to provide inspiration, innovate, and instil a willingness to be ambitious, take risks, and embrace change.
Don't miss the opportunity to join us and be part of an agile, dynamic, and caring workplace where you can make a difference.

As a "Shop Team Leader", you will be responsible for the overall daily operation in your Nestlé shop.

A Day in the Life of a Shop Team Leader

  • Ensure daily engagement of the team to achieve sales and profit goals for the shop
  • Optimize assortment, layoutings, and local promotion margin profitability
  • Reach average basket, optimize 2POS placement, and meet turnover sales targets
  • Ensure high customer satisfaction and flawless execution of sales activities
  • Increase business opportunities in the local area, support local initiatives, and develop new business partners nearby
  • Ensure team engagement (3 direct reports), role clarity, and fair treatment
  • Coach adherence to Nestlé Shop Strategy, category management, and instore activities
  • Ensure smooth shop operations, quality execution, and operational standards

What will make you successful

  • 3 years of experience in Food & Beverage Retail
  • Previous experience in team management
  • High customer and service orientation
  • Good sales and interpersonal skills
  • Strong leadership skills
  • Results-focused and priority setting abilities
  • Attention to detail and aesthetic sense
  • Proficiency in MS Office
  • Experience with CEGID or similar cashier system is a plus
  • Fluent in French, German & English are a plus

At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering a diverse, friendly, supportive, and collaborative environment, that creates positive disruption, embraces innovation, and empowers people and teams to win.
We aim to hire friendly, respectful, inspiring people who care about the people's lives that we touch every single day.
Be a force for good. Join Nestlé and visit us on

Site Nestlé Operational Services Worldwide SA